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Returns & Exchanges
At Eat Better Co, we want you to be completely satisfied with your healthy snacks; however, due to the perishable nature of our food products, we can only accept returns on items that are damaged or incorrect upon arrival.
Return Process
- 1.Check Your Order
Inspect your delivery immediately upon receipt to ensure all items are present and in perfect condition.
- 2.Contact Support
If your order is damaged or incorrect, email our support team within 48 hours of delivery with your order number and photos of the issue.
- 3.Wait for Approval
Our quality assurance team will review your claim and notify you of the approval or rejection of your refund or replacement within 3 business days.
- 4.Receive Refund or Replacement
Once approved, we will either initiate a refund to your original payment method or ship out a fresh replacement at no additional cost.